Repairing musical instruments is one of the most needed services Driscol provides. The wear and tear of daily playing takes its toll on even the highest quality instruments from the best of manufacturers. It is imperative that repairs be done on a timely basis to assure our customers, both schools and students, have their instruments in perfect playing condition. While this is not always possible (overhauls, special ordered parts, etc) we provide loaner instruments so students miss no playing time.
As the Driscol rental program expanded into 5 counties it was necessary to employ a full time repair staff as opposed to outsourcing repairs. This guaranteeed more efficiency as well as kept repair expenses at a minimum. In 1990 Tony Hawks was hired to oversee the Driscol repair department. He came to us with excellent credentials, learning his trade while with the U.S. Army band and later attending the renowned Eastern School of Instrument Repair in Irvington, N.J. Tony is a Master Technician and teacher and has trained his staff with the same work ethic. He was honored to serve 3 years as national president of the trade organization NAPBIRT (National Association of Band Instrument Repair Technicians).
Efficiency in repair is mandatory. We have equipped our facility with state of the art tools and machines to ensure repairs are timely and less expensive. Our goal is a perfect instrument to be promptly returned to the player. Our reputation has spread beyond the local bands and students. We have a customer base that extends to colleges in Toledo, Cleveland, Oberlin and Columbus. Many of our band instrument directors have their personal instruments serviced by our trained technicians.
As part of continued education, our staff regularly attends seminars on repair. We often host the regional NAPBIRT members to a seminar in our repair facility, giving us the opportunity to learn, as well as share our knowledge and technique.
Our continued goal is to provide our customers with what they expect. A perfect repair on a timely basis at the most fair price. We're proud of our organization and will be proud to have you as our customer.